Introduction

The European Accessibility Act (the ‘Act’) is a law that aims to improve the accessibility of certain products and services which are provided to EU consumers which may have long term physical, mental and sensory disabilities or impairments. This statement sets out the ways in which Immediate Media Company London Limited (“Immediate”, “we”) is meeting the requirements set out in the Act.

Immediate provides certain digital services to EU consumers. In particular, Immediate owns and / or operates the following websites and mobile applications:

Websites

1. immediate.co.uk
2. buysubscriptions.com
3. radiotimes.com
4. bbcgoodfood.com
5. olivemagazine.com
6. gardenersworld.com
7. historyextra.com
8. madeformums.com
9. platosricos.es

Mobile Applications

10. Radio Times App
11. Radio Times Digital Magazine App
12. Good Food Magazine App
13. Good Food Recipe Finder
14. Easy Cook Magazine App
15. olive Magazine App
16. BBC Gardeners’ World Magazine App
17. BBC History Magazine App
18. HistoryExtra App
19. The ‘Baby weaning and recipes MadeForMums guide’ App
20. Match of the Day Magazine App

(altogether, the “Immediate Platforms”)

This accessibility statement apples to the Immediate Platforms.

This accessibility statement does not apply to any other platforms published or controlled by Immediate, or platforms to which Immediate may contribute in any way. Those platforms, and their content, have their own specific accessibility statements.

We have assessed our compliance with the relevant requirements under the =Act , as well as the recommendations set out in the latest version of the Web Content Accessibility Guidelines (“WCAG”).

Which aspects of the Immediate Platforms are accessible?

We want as many people as possible to be able to use the Immediate Platforms and we are dedicated to making the Immediate Platforms as accessible as possible.

We have already made the following accessibility changes to the Immediate Platforms in order to ensure compliance with the Act:

• Skip navigation: Keyboard-only users can use the relevant navigation keys to easily skip content that is repeated on multiple web pages and go directly to the main content of a web page. This has been completed in respect of key customer facing pages on the Immediate Platforms, and work is ongoing in respect of other ancillary pages on the Immediate Platforms.

• No keyboard trap: Work is ongoing to ensure that keyboard-only users can navigate through all content without becoming trapped and progress has been made in this key area. There remains an ongoing issue in respect of a limited amount of paywalled content which Immediate are working on to remedy. 

• Meaningful sequence: Users can use assistive technology to find alternative ways to present content, without losing the reading order needed to understand the meaning. 

• Page Titled: The pages of the Immediate Platforms have a descriptive page title (i.e. a description of a topic or purpose) which can help users (including those using audio assistive technologies) to identify and distinguish between different pages.

• Language of page: Users of assistive technology (e.g. screen readers) are able to determine the language of a page.

• Orientation: Content is not locked to either a portrait or landscape presentation, which is helpful for users who may have devices mounted or in a fixed orientation.

• Text spacing: Users are able to adjust text spacing to make it easier to read content.

• Multiple ways: Users are able to access content in multiple ways. For example – different search options and / or box and category lists.
• Link styling: Colour is not used as the only visual means of conveying information, indicating an action, prompting a response or distinguishing a visual element.

Compatibility with browsers and assistive technology

The Immediate Platforms are designed to be compatible with the following most used assistive technologies:

• the latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers; and
• in combination with the latest versions of NVDA, VoiceOver and TalkBack.

Which aspects of the Immediate Platforms are not fully accessible?

We are working to continually improve and enhance the Immediate Platforms for users with accessibility requirements. However, we are aware that the following features do not meet the relevant accessibility requirements:

1. Customised feature on www.radiotimes.com

Failure name: Users may be unaware of content changes on https://www.radiotimes.com/tv/tv-listings/

This fails WCAG criteria:

• WCAG 3.2.1 On Focus
• WCAG 3.2.2 On Input
• WCAG 4.1.3 Status Messages

2. Video and audio:

Failure name(s):

• Mouse Dependent Areas
• Video element missing fallback or alternative content
• Video and Audio missing Text Alternatives
• Video missing Audio Description
• Video Controls Inaccessible via Screen Reader

These fail WCAG criteria:

• WCAG 2.1.1 Keyboard
• WCAG 1.2.1 Audio/Video only
• WCAG 1.2.4 Captions
• WCAG 1.2.3 Audio description or media alt
• WCAG 1.4.2 Audio control

We are reviewing the issues listed above on an ongoing basis and will seek to ensure that rectification takes place as soon as is reasonably practicable.

Some of our content does not meet accessibility standards set out in the  Act.

For example:

• Content published on Immediate’s Platforms prior to 28 June 2025;
• Content on Immediate’s Platforms which has been archived, and will not be edited after 28 June 2025;
• Content from Immediate’s Platforms which is managed, editorially controlled or published by third parties (e.g. content which appears on third party websites and platforms like Apple News).

We welcome your feedback on the Immediate Platforms. Please let us know if you encounter accessibility barriers:

• Phone: 0207 150 5000
• Email Address: accessibility@immediate.co.uk
• If you are deaf or have a hearing or speech impairment, you can use the free BT service Relay UK. Install the free app on your smartphone, tablet, or computer, which you can access on your app store. The BT Relay advice line number is 0800 7311 888. The Relay UK service itself is free. You’ll only pay your normal charges for the calls.

We will try to respond to feedback within 10 business days from the date of receipt of the enquiry.

This statement was prepared on 25 June 2025. It was last reviewed on 25 June 2025.